First: stop the water and the power
- Shut off your main water valve — usually where the line enters the house, near the meter or in the basement
- Turn off electricity to the affected area at the breaker if water is near outlets or fixtures — only if you can reach it safely and are not standing in water
- Open a faucet on the lowest level to drain remaining pressure
Then: limit the damage
- Move furniture, electronics, and valuables out of the water
- Lift drapes and pick up rugs off wet flooring
- Mop or towel up standing water if it's safe
- Take photos and video of everything for your insurance
Every minute counts — water wicks into drywall, subfloor, and framing quickly.
Call for emergency extraction
Standing water becomes structural damage and then mold within a day or two. We answer 24/7 and are often on-site within the hour for water damage restoration — extracting water, drying to verified readings, and documenting the loss for your carrier.
Frequently Asked Questions
Where is my main water shut-off?
Usually where the water line enters the home — near the meter, in the basement, or in a utility area. Find it now, before an emergency, so you can act fast.
How fast can you get to me?
We answer 24/7 and aim to be on-site within the hour across Lancaster County for active water emergencies.
Dealing with damage right now? We offer 24/7 emergency water damage restoration and mold remediation across Lancaster County. Call (717) 910-6114 for a free quote.