Why sewage is a biohazard
Sewage backup (called "black water" in the industry) carries bacteria, viruses, and other pathogens that make it a genuine health hazard. Unlike a clean-water leak, you can't safely clean it with household supplies — contaminated materials often have to be removed, and every affected surface must be disinfected and dried.
What to do — and not do
- Keep people and pets away from the affected area
- Don't use sinks, toilets, or drains that feed the backup
- Turn off HVAC so it doesn't spread contaminants
- Don't try to clean it yourself without proper protection
- Photograph the damage for your insurance
How professional cleanup works
We arrive in protective gear, extract the contaminated water, remove and dispose of unsalvageable porous materials, then clean, sanitize, and deodorize with professional-grade disinfectants — and dry everything to verified readings. We document it all for your claim. Call our 24/7 line for emergency water and sewage cleanup.
Frequently Asked Questions
Can I clean up sewage myself?
It's strongly discouraged — sewage is a biohazard requiring protective equipment, proper disinfection, and safe disposal of contaminated materials. Professional cleanup protects your health.
Does insurance cover sewage backup?
Sometimes, but standard policies often exclude it unless you have a specific sewer/water backup endorsement. We document everything to support your claim — check your policy for backup coverage.
Dealing with damage right now? We offer 24/7 emergency water damage restoration and mold remediation across Lancaster County. Call (717) 910-6114 for a free quote.