Prevent it before the freeze
- Insulate pipes in unheated areas — basements, crawl spaces, garages, exterior walls
- Let faucets drip during hard freezes to keep water moving
- Open cabinet doors so warm air reaches pipes under sinks
- Keep the heat on (at least ~55°F) even when away
- Disconnect and drain outdoor hoses and shut off exterior spigots
If a pipe freezes
If no water comes out of a faucet on a cold day, a pipe is likely frozen. Keep the faucet open, and gently warm the pipe with a hair dryer or space heater — never an open flame. If you can't thaw it or find the frozen section, shut off your main water and call a plumber before it bursts.
If it bursts
A burst pipe floods fast. Shut off the main water valve immediately and start documenting for insurance. Then call us — we answer 24/7 and are often on-site within the hour. See our burst pipe first steps and 24/7 water damage restoration.
Frequently Asked Questions
At what temperature do pipes freeze?
Pipes are at risk when it drops below about 20°F, especially those in unheated or exterior-wall spaces. Take precautions before a hard freeze.
Should I really let my faucet drip?
Yes — during a hard freeze, a slow drip keeps water moving and relieves pressure, which helps prevent both freezing and bursting.
Dealing with damage right now? We offer 24/7 emergency water damage restoration and mold remediation across Lancaster County. Call (717) 910-6114 for a free quote.